Ashley Parks, DrPH

Ashley Parks V2.png

Program Director, Health Care Management, Flight Path
parksav@appstate.edu
(828) 262-6665

Achievements

Achievements

Dr. Ashley Parks has over 20 years of experience in health services administration across various settings, including acute care, ambulatory care, managed care and community health. Dr. Parks has taught undergraduate and graduate courses in health services administration and public health for over a decade and enjoys making difficult concepts accessible to students seeking to work in health services administration practice and research. Having obtained over a dozen public health and health care related certifications, Dr. Parks is passionate about teaching students how to apply key concepts in health care financial analysis, quality analysis and performance improvement, data reporting and information technology, health policy, health services research and project management.

Areas of Specialty

Areas of Specialty

Dr. Parks specializes in health care financial analysis, quality analysis and performance improvement, data reporting and information technology, health policy, health services research, and project management. She’s obtained numerous certifications in public health and health care, including Master Certified Health Education Specialist (MCHES) and Certified Professional in Healthcare Quality (CPHQ). Her research interests include health care quality improvement, mental health, information technology, telehealth and health care workforce preparation.

Publications

Publications

  • Accepted: Isaacs, S. Schroeder-Tyson, J. Parks, A. (2024). Content Validation of Provider and Staff Surveys in Healthcare: A Systematic Review. Journal of Appalachian Health.
  • Munoz-Cornejo, G., Sakowski, J., Lee, J., Parks, A. (2024). Analyzing the urban–rural divide: the role of location, time, and breach characteristics in U.S. hospital security incidents, 2012–2021. Discov Health Systems 3, 38. https://doi.org/10.1007/s44250-024-00105-6
  • Cleverley, W., Cleverley, J., Parks, A. (2023). Essentials of Health Care Finance (Ninth). Jones & Bartlett Learning. ISBN: 9781284203783
  • Parks, A.; Sakowski, J; Wear, A; Russell, A; Nunnery, D. (2023). Free and Charitable Clinic Perspectives on the Implementation and Utilization of Telehealth Services During the COVID-19 Pandemic. Journal of Primary Care and Community Health. https://doi.org/10.1177%2F21501319231213783.
  • Sakowski J, Parks, A.; Nunnery D.; Wear, A. Free and Charitable Clinic Telehealth Adoption and Utilization During the COVID-19 ERA: The North Carolina Experience. Telemedicine Reports. https://doi.org/10.1089/tmr.2023.0029.
  • Parks, A., Lazari, M., O’Dell, B., Avalos, R. (2022). Provider and Staff Responses to Non-Facility Specific Patient Experience Feedback with Post-Acute Care Transitions. Journal of Quality in Health Care and Economics. doi:10.23880/jqhe-16000257
  • Parks, A., Lazari, M. (2022). Evaluating Self-Reported Patient Experience with Transitions from General Acute Care to Post-Acute Care Settings. Journal of Quality in Health Care and Economics. doi:10.23880/jqhe-16000258
  • Parks, A. (2019). “Best Practices for Preparing Students for the Workforce through Mentorship.” The Chronicle of Mentoring.
  • Parks, A. (2019). “Mentorship in the Health Professions.” The Chronicle of Mentoring.
Courses Taught

Courses Taught

  • Introduction to Health System Organization (Undergraduate)
  • Principles of Financial Management for Health Care (Undergraduate)
  • Quality Management and Process Improvement in Health Care (Undergraduate)
  • Health Services Organization Behavior & Design (Undergraduate)
  • Organizational Behavior and Design (Graduate)
  • Performance Improvement Concepts and Applications in Health Care (Graduate)